Barriers and facilitators towards the
digital inclusion of all citizens

30 January 2024

14:00 - 15:15 CET


As the world rapidly goes through a process of digitalisation, health systems are being transformed. The European Health Data Space aims to empower patients to be in control of their own digital health records; telemedicine services are becoming more widely available; artificial intelligence is revolutionising clinical decision support systems; infodemics spread faster than ever, leading to mistrust in health authorities. Are all European citizens prepared to advocate for their health in this digital transformation? 

Ensuring that nobody is left behind requires addressing the digital determinants of health, which include: digital skills, digital health literacy, access to digital devices and facilitated engagement with digital platforms and tools. This webinar aims to give voice to underrepresented communities that may encounter specific barriers in the digital transformation of health systems. We will talk about the difficulties that these communities face, but also their strengths and the opportunities for ensuring their digital inclusion. 

Confirmed Speakers


  • Sergio Pérez, Policy Officer at the European Federation of National Organisations Working with the Homeless (FEANTSA)
  • Sabine Springer, Policy Manager at the European Union Agency for Fundamental Rights (FRA)
  • Luca Stevenson, Director of Programmes at European Sex Workers Rights Alliance (ESWA)
  • Kamil Goungor​, Policy and Movement Support Officer at the European Network on Independent Living (ENIL)

Moderated by:

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